At 9ph9, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have as a 9ph9 player under Philippine law.
A plain-language summary of how 9ph9 handles your personal data. Full legal details follow below.
9ph9 collects personal data that is necessary to provide our services, verify your identity, process transactions, and comply with Philippine regulatory requirements. We do not collect data beyond what is reasonably required for these purposes.
9ph9 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Any data sharing with service partners is strictly limited to what is necessary to operate the platform and is governed by data processing agreements.
9ph9 processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. We are committed to upholding the rights of Filipino data subjects as defined under Philippine law.
As a 9ph9 player, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of processing and withdraw consent where processing is based on consent. Contact our support team to exercise any of these rights.
9ph9 employs industry-standard security measures including encryption, access controls, and regular security audits to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
9ph9 uses cookies and similar technologies to improve your experience on the platform. We explain exactly what cookies we use and why. You can manage your cookie preferences through your browser settings at any time.
9ph9 is an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We are committed to protecting the privacy and personal data of every player who registers and plays on our platform.
This Policy applies to all personal data collected through the 9ph9 website at https://9ph9.net, the official 9ph9 mobile application, and any other digital touchpoints operated by 9ph9. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.
9ph9 acts as the data controller in respect of the personal data it collects from players. This means we determine the purposes and means of processing your personal data and are responsible for ensuring that processing is carried out lawfully and transparently.
9ph9 collects the following categories of personal data from players:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number (e.g., PhilSys ID, passport, SSS ID, driver's license) |
| Contact Data | Email address, mobile number, residential address (including city, province, and postal code) |
| Account Data | Username, encrypted password, account preferences, communication preferences |
| Financial Data | Payment method details (e.g., GCash account reference, PayMaya reference, BPI/BDO/Metrobank account name), transaction history, deposit and withdrawal records |
| Gaming Data | Game history, wagering activity, session duration, bonus usage, win/loss records |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, cookie identifiers |
| Communications Data | Records of your communications with 9ph9 support, including chat logs and email correspondence |
9ph9 collects personal data through the following means:
9ph9 uses your personal data for the following purposes:
9ph9 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173):
9ph9 does not sell your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
9ph9 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In general, 9ph9 applies the following retention periods:
Where personal data is no longer required, 9ph9 will securely delete or anonymize it in accordance with applicable data privacy standards.
9ph9 takes the security of your personal data seriously. We implement a range of technical and organizational measures to protect your data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 9ph9 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.
9ph9 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security and fraud prevention. The following types of cookies are used:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled. |
| Performance & Analytics | Help us understand how players use the platform, which pages are most visited, and where errors occur. This data is used in aggregate and anonymized form to improve the platform. |
| Functional | Remember your preferences such as language settings, game preferences, and display options to provide a more personalized experience. |
| Marketing | Used to deliver relevant promotional content and measure the effectiveness of marketing campaigns. Only used where you have provided consent. |
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 9ph9 platform.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by 9ph9:
To exercise any of these rights, please contact the 9ph9 support team. We will respond to all verified requests within thirty (30) days in accordance with applicable law.
The 9ph9 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. 9ph9 does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 9ph9 platform, please contact our support team immediately.
9ph9 primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international payment processors — 9ph9 will ensure that such transfers are carried out in accordance with the Data Privacy Act of 2012 and its implementing rules.
International transfers of personal data will only be made to countries or organizations that provide an adequate level of data protection, or where appropriate safeguards are in place, such as data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission.
The 9ph9 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 9ph9 platform and does not cover the privacy practices of any third-party websites or services. 9ph9 is not responsible for the content or privacy practices of any third-party sites.
We encourage you to review the privacy policies of any third-party services you access through or in connection with the 9ph9 platform.
9ph9 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the 9ph9 platform following the posting of any changes constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must stop using the platform and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 9ph9, please contact our Data Privacy Officer or support team. We are available 24 hours a day, 7 days a week.
Email: [email protected]
We aim to respond to all data privacy requests within 30 days as required by the Data Privacy Act of 2012. For complaints that remain unresolved, you may contact the National Privacy Commission (NPC) of the Philippines.
9ph9 is built on trust. We protect your personal data, process your GCash and PayMaya transactions securely, and operate under PAGCOR regulation. Register today and experience gaming the right way. Must be 21 years or older.
PAGCOR regulated · 21+ only · RA 10173 compliant · Play responsibly